1. Personal information we collect
At One Place AI (along with our affiliates, referred to as "One Place AI", "we", "our", or "us"), we value your privacy and are deeply committed to safeguarding any information we acquire from or about you. This Privacy Policy outlines our procedures concerning Personal Information that we gather from or about you while using our website and services (collectively referred to as the "Services"). Please note that this Privacy Policy does not extend to the content that we process on behalf of our business customers, such as our API. The utilization of such data is regulated by our customer agreements, which cover access to and use of such offerings.
We may collect your Personal Information in the following ways:
- Account Information: When you create an account with us, we will collect your name, contact information, account credentials, payment card details, and transaction history, collectively referred to as “Account Information”.
- User Content: Any Personal Information included in the input, file uploads, or feedback that you provide to our Services will be collected as “Content”.
- Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send to us as “Communication Information”.
- Social Media Information: We have pages on social media sites like Facebook, Twitter, YouTube, and LinkedIn. If you interact with our social media pages, we will collect any Personal Information that you choose to provide, such as your contact details, referred to as “Social Information”. Furthermore, the companies hosting our social media pages may provide us with aggregate information and analytics concerning our social media activity.
When you use our Services, we may receive certain information about your visit, use, or interactions automatically (“Technical Information”):
- Log Data: Your browser automatically sends information whenever you visit our website, such as your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with our website (“log data”).
- Usage Data: We may collect information about your use of the Services, such as the types of content you view or engage with, the features you use and the actions you take, as well as your time zone, country, dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and more.
- Device Information: We collect information about the device, operating system, and browser you are using. The information collected may depend on the type of device you use and its settings.
- Cookies: We use cookies to operate and administer our Services and to improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can choose to accept or reject cookies or be notified whenever a cookie is offered. However, refusing a cookie may prevent you from using certain areas or features of a website. For more information on cookies, visit All About Cookies.
- Analytics: We may use various online analytics products that use cookies to analyze how users use our Services and enhance your experience.
2. How we use personal information
We may use your Personal Information for the following purposes:
- To provide, administer, maintain, improve, and analyze our Services.
- To conduct research and develop new programs and services.
- To communicate with you.
- To prevent fraud, criminal activity, or misuse of our Services, and to ensure the security of our IT systems, architecture, and networks.
- To comply with legal obligations and legal processes, and to protect our rights, privacy, safety, or property, as well as those of our affiliates, you, or other third parties.
We may also aggregate or de-identify your Personal Information for analytical purposes, to improve and add features to our Services, and for research purposes. We may also share aggregated information about our users with third parties, but we will not attempt to reidentify the information. We will always maintain and use de-identified information in anonymous or de-identified form.
3. Disclosure of personal information
Under certain circumstances, we may share your Personal Information with third parties without providing you with further notice, unless required by law to do so. These circumstances include:
- Vendors and Service Providers: We may share your Personal Information with vendors and service providers who assist us in meeting our business operations needs and performing certain services and functions, such as hosting services, cloud services, email communication software, web analytics services, and event management services. These parties will access, process, or store your Personal Information only in the course of performing their duties to us and pursuant to our instructions.
- Business Transfers: In the event that we are involved in strategic transactions such as reorganization, bankruptcy, receivership, or a transition of service to another provider, your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
- Legal Requirements: We may disclose your Personal Information if we are required to do so by law or in good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect personal safety, or protect against legal liability.
- Affiliates: We may share your Personal Information with our affiliates, which refers to an entity that controls, is controlled by, or is under common control with One Place AI. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
4. Your rights
Individuals residing in the EEA, the UK, and other parts of the world may have various legal entitlements regarding their Personal Information based on their location. These rights may include:
- The ability to access their Personal Information.
- The option to delete their Personal Information.
- The right to amend or update their Personal Information.
- The opportunity to transfer their Personal Information to another location.
- The ability to revoke their consent to the processing of their Personal Information when consent is used as the legal basis for processing.
- The option to object to or limit the processing of their Personal Information when legitimate interests are used as the legal basis for processing.
Some of these rights can be exercised through an One Place AI account. If you are unable to utilize your account to execute these rights, you can submit a request to us using this form.
5. Children
Our Service is intended for individuals who are 13 years old or older. One Place AI does not intentionally collect Personal Information from minors who are under the age of 13. If you suspect that a child under the age of 13 has provided Personal Information to One Place AI via the Service, please send an email to legal@onelpaceai.com. We will look into the matter and, if deemed necessary, remove the Personal Information from our systems.
6. Links to other websites
Our Service may include links to other websites, including social media platforms, that are not operated or controlled by One Place AI (referred to as "Third Party Sites"). Your interactions with these Third Party Sites, including any information you share, will be subject to their specific privacy policies and terms of service rather than our Privacy Policy. We do not suggest that we support or have vetted these sites by providing these links. For information regarding the privacy practices and policies of Third Party Sites, please reach out to them directly.
7. Security and Retention
We employ commercially reasonable technical, administrative, and organizational measures to safeguard Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction both online and offline. Nevertheless, no email or Internet transmission is completely secure or error-free. This means that email messages sent to us or from us may not be entirely secure. As a result, you should exercise caution when choosing what information to share with us via email or the Service. Furthermore, we are not accountable for any privacy settings or security features that are bypassed on the Service or third-party websites.
We will only retain your Personal Information for as long as necessary to provide our Service to you or for other valid business purposes such as resolving disputes, ensuring safety and security, or adhering to our legal obligations. The length of time we keep Personal Information will depend on various factors, including the amount, type, and sensitivity of the information, the potential risks associated with unauthorized access or disclosure, the purpose of processing the information, and any applicable legal requirements.
We may also anonymize or de-identify your Personal Information for research or statistical purposes, as previously mentioned. In this case, we may use this information indefinitely without giving you further notice.
9. Changes to the privacy policy
We reserve the right to modify this Privacy Policy at any time. If we do so, we will upload the revised version to this page unless applicable law requires another type of notification. By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy or informed you through other means, you agree to the changes made to the Privacy Policy.